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How to Make Use of the Cox Webmail

Cox Communications lets you use a web-based email client, like Yahoo or Gmail, to get to your email on its servers. If your company decides to use Cox Email as its email hosting provider, it will be possible for your staff members to access their email, including any previously read messages, from any computer. In addition, webmail is typically more user-friendly when accessed through mobile devices like smartphones and tablets. The improved version of Cox’s webmail offers features such as folder management and the ability to block messages from specific senders.

How to Make Use of the Cox Webmail

How to Get Started

Step 1

Go to the home page for Cox (link in Resources).

Step 2

Click the link that says “Sign in to Webmail.”

Step 3

Enter your Cox Communications email address and password, and then click the radio button for “Enhanced Webmail.”

Step 4

Click “Sign In” to get started. You’ll see a list of all the email messages on this account.

Managing Messages

Step 1

You can read emails and text messages by clicking on them, pressing “Enter,” or by clicking on them twice.

Step 2

Click the “Reply” or “Reply All” button at the top of the Web page to reply to a message.

Step 3

Hold down the Shift key and click on more than one message to select them all.

Step 4

To get rid of a message, press the “Delete” button.

Organizing with Folders

Step 1

Select the blue mailbox to see the folders you already have. By default, your Inbox, Drafts, Sent Mail, Spam, and Trash folders are set up.

Step 2

Right-click the folder area and choose “New Folder” to make a new folder. You can change the folder’s name however you want.

Step 3

You can put emails in certain folders by dragging them to the folder icon.

Step 4

When you drag a folder into another folder, it becomes a subfolder.

How to Write Messages

Step 1

To start a new message, click the “New” button in the Inbox window. The window for “New Message” will show up.

Step 2

In the “To” field, type the address of the recipient. In the “CC” or “BCC” fields, type the addresses of any other recipients. To see them, you may need to click the “Show CC/BCC” button.

Step 3

In the “Subject” field, type the subject of the email. Do the writing. When you click the “Attach” button, the “Select file(s) to upload” window will appear. Go to the folder where the files are, select the file (or multiple files by shift-clicking each one), and then press the “Open” button.